Tim is a broad-based creative thinker who connects people to experiences. With a diverse background in advertising, branding, and digital experiences, he always keeps the user at the center of the solutions for clients ranging from start-ups to the Fortune 100. Tim helped build the design practice at Rightpoint, a Genpact Company, over the past decade where he has been responsible for hiring, mentoring, and growing it from a team of one into the industry-leading group it is now. Today, Tim creates experiences that improve the overall employee experience at every touchpoint utilizing customer experience strategies to develop internal communications sites, modern workplace, and other digital tools for some of the world’s most recognized brands.

Rightpoint, a Genpact company is a global experience leader. Over 700 employees across 12 offices work with clients end-to-end, from defining and enabling vision, to ensuring ongoing market relevance. Our diverse teams lead with empathy, data and creativity—always in service of the experience. Our expert approach to developing bespoke employee, customer and product experiences has resulted in numerous industry-wide awards, including the Microsoft Partner of the Year Award for Employee Experience for the US. Other awards include top 5 placement in the 2022 rankings of Employee Experience firms by HFS research, including the #1 spot for “Voice of the Customer.”