A field-tested digital leader who routinely works across the aisle, whether Internet, intranet or extranet. What I’m passionate about right now: the transformative effect of social collaboration in a digital workplace, “working out loud,” machine learning and how Amazon’s Echo changes everything. What I’m known for:
+ In 1999, launched the first AIGDirect.com with D2C Auto, HO, Term Life and Small Business coverages.
+ Effective strategy, governance and adoption plans for Digital Workplaces and collaboration.
+ Productizing digital services to optimize ROI and promote delegation.
+ Building partnerships across complex corporate ecosystems
+ Analytics. Everything can be measured and should be if you're spending time or money on it
+ Shaking out and bullet proofing operations models, especially during transformations
+ Spotting and hiring talent, and retooling stagnant and underperforming teams