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CO-LOCATED EVENTS

Speaker

Reginald Santos

Director Strategic Communications, Edwards Lifesciences

A highly motivated professional with 15+ years of experience in the medical device industry. In-depth knowledge of the Code of Federal Regulations (CFR), Title 21 Part 58, Good Laboratory Practice (GLP) for Nonclinical Laboratory Studies and International Organization and Standardization (ISO) 10993 standards. Extensive proficiency as a GLP study director managing in vitro and in vivo biocompatibility safety studies intended to support all phases of product development – from early feasibility studies to commercial launch. Possesses strong leadership qualities and excellent interpersonal skills with proven abilities in project and personnel management, continuous improvement initiatives, and implementation of company policies with focus on quality and regulatory compliance. Demonstrated a consistent track record for working independently and collaboratively to accomplish critical project goals within established timelines. Selected accomplishments include:

- Accomplished implementation of operational excellence in the Biocompatibility Study Management team with focus on meeting regulatory requirements for nonclinical safety studies.
- Developed and conducted training modules for scientists and engineers involved in initiating Edwards Quality Laboratories (EQL) submissions using the Laboratory Information Management System (LIMS).
- Experience as the biocompatibility expert participating in FDA, DEKRA, and TÜV inspections.
- Participated as a panelist representing the Edwards Quality organization in the Chinese FDA Panel Meeting for the approval of Edwards product in China.
- Played an integral role in a remediation project by collaborating with Parexel consultants in evaluating 300+ nonclinical studies.
- Elected as the Chairman of the 2016 Edwards Lifesciences Science and Technology Symposium – an annual forum which brings together researchers and engineers within Edwards Lifesciences to share and highlight current research activities.

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Session

Migrating from ServiceNow to SharePoint in 4 Months — Without Losing the Human Touch

Case Study

Thursday, April 16

11:00 am - 11:25 am

Live in Chicago

Less Details

This case study explores how an organization completed a rapid 3–4 month migration from ServiceNow to SharePoint while keeping the intranet patient-centric and people-focused. Learn how tools like Viva Engage and Viva Connections supported not just information delivery, but also culture, communication, and collaboration. In the session, you will learn:

  • How to manage a fast migration timeline without disruption.
  • How to maintain a patient-centric culture during a tech-driven transition.
  • How to ensure information flows without becoming transactional.
  • How to embed new tools (Viva Engage & Viva Connections) into daily use.
Presentation

Company

Edwards Lifesciences

http://www.edwards.com
Edwards Lifesciences (NYSE: EW), is the leading global structural heart innovation company, driven by a passion to improve patient lives. Through breakthrough technologies, world-class evidence and partnerships with clinicians and healthcare stakeholders, our employees are inspired by our patient-focused culture to deliver life-changing innovations to those who need them most. We thrive on discovery and expanding the boundaries of medical technology, serving patients in 100+ countries, with the help of our employees in areas including Clinical Affairs, Quality Engineering, Research & Development, Regulatory Affairs, Sales & Marketing, corporate functions and more.
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Co-hosted with
Intranet Reloaded USA 2026 is part of the Event Series. You can find more events here.
Date
April 16 – 17, 2026
Location
Marriott Marquis Chicago
2233 S MARTIN L KING DRIVE
60616 Chicago
Phone
+1(518)3102904
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