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CO-LOCATED EVENTS

Speaker

Nicholas Lawrence

Excutive Director of People & Culture, Chick-fil-A

Nick is a dynamic people leader with over a decade of experience in human resources, culture, and operations leadership across the retail and hospitality industries. As Executive Director of People & Culture, local franchise- Indianapolis at Chick-fil-A, he leads strategic initiatives to strengthen organizational culture, drive talent development, and enhance employee engagement across teams.
Before joining Chick-fil-A, Nick held multiple leadership roles at Macy’s and Target, where he built high-performing teams and fostered customer-focused workplaces. Passionate about developing leaders and cultivating purpose-driven cultures, Nick brings a people-first approach to achieving lasting business impact.

The POP in your job:
I love helping leaders uncover the why behind their work and turning everyday moments into opportunities for connection and impact. I’m especially passionate about guiding them through those tough conversations that grow trust and make teams stronger

Join Nicholas Lawrence
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Session

Culture in Action—Embedding Values and Emotional Intelligence into Every Employee Touchpoint

Case Study

Friday, April 17

08:30 am - 08:55 am

Live in Chicago

Less Details

Building a strong organizational culture isn’t about posters or slogans—it’s about how people experience work every day. This session explores how to weave company culture and emotional intelligence (EI) into training, onboarding, and daily routines—making it systematic, measurable, and lived by everyone. In this session, you will learn:

  • How to Translate Culture into Daily Behaviors.
  • How to Embed EI in Training and Onboarding.
  • How to Systematize Culture Through Processes and Tools.
  • How to Sustain Culture Through Feedback and Recognition.
Presentation

Company

Chick-fil-A

https://www.chick-fil-a.com/hiring
Chick-fil-A restaurants are locally owned and operated franchise businesses dedicated to serving their communities with freshly prepared food and genuine hospitality. Each restaurant is led by an independent Owner-Operator who lives and works in the community they serve, creating meaningful jobs and investing in local initiatives that support hunger relief, education, and community well-being. Across the country, Chick-fil-A restaurants provide Team Members with a welcoming, growth-focused workplace where they can develop personally and professionally. While Chick-fil-A, Inc. provides support and resources, it’s the heart and leadership of local Operators that bring the brand’s service and values to life every day. Founded in 1967 by S. Truett Cathy, Chick-fil-A remains a family-owned company built on care, community, and a commitment to making a positive difference—one guest and one meal at a time.
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Co-hosted with
Intranet Reloaded USA 2026 is part of the Event Series. You can find more events here.
Date
April 16 – 17, 2026
Location
Marriott Marquis Chicago
2233 S MARTIN L KING DRIVE
60616 Chicago
Phone
+1(518)3102904
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