Nick is a dynamic people leader with over a decade of experience in human resources, culture, and operations leadership across the retail and hospitality industries. As Executive Director of People & Culture, local franchise- Indianapolis at Chick-fil-A, he leads strategic initiatives to strengthen organizational culture, drive talent development, and enhance employee engagement across teams.
Before joining Chick-fil-A, Nick held multiple leadership roles at Macy’s and Target, where he built high-performing teams and fostered customer-focused workplaces. Passionate about developing leaders and cultivating purpose-driven cultures, Nick brings a people-first approach to achieving lasting business impact.
The POP in your job:
I love helping leaders uncover the why behind their work and turning everyday moments into opportunities for connection and impact. I’m especially passionate about guiding them through those tough conversations that grow trust and make teams stronger
Case Study
Friday, April 17
08:30 am - 08:55 am
Live in Chicago
Less Details
Building a strong organizational culture isn’t about posters or slogans—it’s about how people experience work every day. This session explores how to weave company culture and emotional intelligence (EI) into training, onboarding, and daily routines—making it systematic, measurable, and lived by everyone. In this session, you will learn: