Returning Intranet Reloaded keynote, Katrina (Kate) Pugh approaches KM as an opportunity to improve revenue, market share, social capital or societal impact. As Academic Director of Columbia University's Information and Knowledge Strategy Masters of Science program, and as president of AlignConsulting (www.alignconsultinginc.com), Kate has integrated front-line strategy into her work and teaching. She centers her consulting on improving knowledge processes for market performance.
Author of Smarter Innovation and Sharing Hidden Know-How, formerly Kate was Vice President for KM at Fidelity Investments, Senior Technical Program Manager for Intel Corporation, First Vice President at JPMorganChase, and senior manager with PwC/IBM and Monitor/Deloitte. She has published in Harvard Business Review, MIT Sloan Management Review, Ivey Business Journal, Reuters Great Debate Blog, Ark Group, and the Journal of Digital Media Management.