Brad Rooke brings over 25 years of experience in delivering customer-centric solutions across frontline, supervisory, and consulting roles. As a Senior Customer Advocacy Manager, he focuses on enhancing customer satisfaction and advocacy initiatives through project management, relationship building, and strategic advocacy programs. Known for his problem-solving skills, engaging webinars, and thought leadership presentations, Brad is passionate about emerging technologies and consistently champions the customer experience across various platforms.

Igloo Software is the only digital workplace platform that enables a truly connected, collaborative, and engaged frontline and desked workforce. Igloo creates multi-channel, personalized digital experiences and unifies everything that matters: People, information, and processes across all teams. Consistently recognized as a leader by customers like Restoration Hardware, Leidos, and Marcus Hotels and renowned for an unwavering commitment to customer success, Igloo makes life better at work for millions of users. Learn more at www.igloosoftware.com.