Intra.NET Reloaded Case study

Thank you for your interest in this case study presented by
Greg Nemeth, Director, Knowledge Platforms, at Ernst & Young, on
‘Creating a path to a better search experience‘

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Key topics:

  • User – Understand and clarify user needs and preferences
  • Content – Identify, tag and optimize critical content
  • Measure – Analyze and interpret search activity
  • Tune and Verify – Adjust search levers for optimal effectiveness
  • Innovate – Experiment with new methods to advance search (i.e. AI and Chatbots)

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